i went into pilot a while back, i met the coffee host Angela i thought she was very sweet, soft spoken, and polite with a big smile,but while continuing my shopping in your store i saw the way your Deli manager was talking down to her, i did not like seeing that. is that how you guys treat your employees?
Tracie, the old lady behind the counter, was very rude and unprofessional. Customer service isn't everyone's best attribute. If you're not happy with you're job then find another career. The manager, however, was very helpful and polite.